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10ticks FAQ's |
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Here you will find answers to the most Frequently Asked Questions about 10ticks
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Register |
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Q. Why should I register with the website ?
A. When you register it allows you extra functions.
If your child attempts the 'Helps' in the student section
of the website it records all the scores. When he/she has
attempted a few you can then see the scores and diagnose
areas of weaknesses. You can then focus him/her on the
'Help' topics and improve their scores in this area. The
site will record your personal highscores in the Funhouse
section. We also send out regular newsletters that you can
choose to receive or not. When you don't want your account
anymore you can delete it from your user area. You are in
charge of all your data.
Q. What happens to my account if I don't use it ?
A. The website records the last date you logged in to your account.
If your account has not been used for two years then the account is automatically
deleted. When this happens all your details are lost, your high scores,
test scores and other user details. This is an automated process and this
information can not be retrieved at a later date. The moral ? Login regularly!!
Q. Some how I have deleted my account and I want it back! What should I do?
A. E-mail us as soon as you can, we may be able to save it - but no promises!!
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Technical |
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Q. What is a PDF file?
A. PDF stands for Portable Document Format. This Adobe
format reproduces the documents precisely as they were originally
composed, provides built-in compression, provides built-in
compression, is supported by all popular operating systems
and is compatible with nearly any contemporary printer. (See
troubleshooting
). The freely available
Adobe Acrobat Reader
software is required to view and print
PDF documents.
Q. I click on the links but nothing happens..
How do I stop this ?
A. It may be that you have a 'pop-up killer' installed.
Quite often the firewall you are using will have an ability
to stop pop-ups. You need to disable this function as the
site uses pop-ups occasionally.
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